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Car Clinic M O T Centre Ltd

Category: Car Servicing and Repair Category: Car Servicing and Repair

Address: Bank Farm, Ledsham Lane, Ledsham, Ellesmere Port, Cheshire, CH66 0NA

Landline: 0151 33... Landline: 0151 33...

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1 Reviews

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Appalling Service


I booked to have 4 tyres replaced and chose Car Clinic because they were an approved Asda centre. Unfortunately I missed my 1:30pm appointment due to business commitments so called them at 2:30pm to apologise and ask if I needed to rearrange. The guy from the centre reassured me that I didn't need to rearrange and if I took the car to them immediately they would do the job for me whilst I waited. I dropped everything at my office and drove to the centre only to be told by the manager that they couldn't do it as I'd missed my appointment and they had other customers. Awful customer service and when I asked about a refund he simply told me that it was up to Asda. I've reported the centre to Asda and intend to take the matter further as it is just appalling service. I would never use them.

22/03/2024

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